CFP last date
15 January 2025
Reseach Article

Gender Mainstreaming in E-government Services Adoption - A case of E-citizen Portal in Kenya

by John O. Sagimo, Elisha O. Abade
International Journal of Applied Information Systems
Foundation of Computer Science (FCS), NY, USA
Volume 11 - Number 5
Year of Publication: 2016
Authors: John O. Sagimo, Elisha O. Abade
10.5120/ijais2016451608

John O. Sagimo, Elisha O. Abade . Gender Mainstreaming in E-government Services Adoption - A case of E-citizen Portal in Kenya. International Journal of Applied Information Systems. 11, 5 ( Oct 2016), 17-24. DOI=10.5120/ijais2016451608

@article{ 10.5120/ijais2016451608,
author = { John O. Sagimo, Elisha O. Abade },
title = { Gender Mainstreaming in E-government Services Adoption - A case of E-citizen Portal in Kenya },
journal = { International Journal of Applied Information Systems },
issue_date = { Oct 2016 },
volume = { 11 },
number = { 5 },
month = { Oct },
year = { 2016 },
issn = { 2249-0868 },
pages = { 17-24 },
numpages = {9},
url = { https://www.ijais.org/archives/volume11/number5/942-2016451608/ },
doi = { 10.5120/ijais2016451608 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2023-07-05T19:04:14.548489+05:30
%A John O. Sagimo
%A Elisha O. Abade
%T Gender Mainstreaming in E-government Services Adoption - A case of E-citizen Portal in Kenya
%J International Journal of Applied Information Systems
%@ 2249-0868
%V 11
%N 5
%P 17-24
%D 2016
%I Foundation of Computer Science (FCS), NY, USA
Abstract

This study examines how the concept of gender mainstreaming could influence the adoption of e-government services in Kenya, which like many other developing countries, the Kenyan e-government initiatives has faced a number of challenges since its inception. The study utilizes and expands on Technology Acceptance Model to explore the adoption of e-government services in the Siaya County of Kenya. A simple random sampling technique was used to select a sample size from the population and a questionnaire was used to collect data from the participants. Analysis of the demographic data was done to test the research hypothesis using descriptive statistics of frequency counts and percentage. The major findings of the study revealed that men are potential adopters of e-government services. This is exhibited by a positive correlation that was found after a regression done on gender in relation to E-government adoption. The findings of this study are meant to provide a better understanding of mainstreaming gender in order to engender the adoption of e-government services.

References
  1. IST-Africa, Current ICT Initiatives and projects – Republic of Kenya. Available from URL [https://www.ist-africa.org/home/default.asp?page=doc-by-id&docid=5181], accessed on 26/6/2015
  2. Ministry of information technology of Kenya (2014),About E-Government of Kenya, accessed on 26/8/2015 http://www.information.go.ke/?p=292
  3. Merrill Warkentin, David Gefen, Paul A. Pavlou & Gregory M. Rose (2002), ‘Encouraging Citizen Adoption of e-Government by Building Trust’, pages 157-162, Volume 12, Issue 3.
  4. Suha AlAwadhi, Anne Morris, ‘Factors Influencing the Adoption of E-government Services’, Journal of Software, VOL. 4, NO. 6, AUGUST 2009
  5. United Nations e-government survey 2014, accessed 12 April 2015, From URL http://unpan3.un.org/egovkb/Portals/egovkb/Documents/un/2014-Survey/E-Gov_Complete_Survey-2014.pdf
  6. Shafi and Vishanth (2009), Investigating the Adoption of eGovernment Services in Qatar Using the UTAUT Model, Americas Conference on Information Systems, 2009 Proceedings, accessed on 17/05/2015 http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1260&context=amcis2009
  7. Choudrie, J. and Y. Dwivedi (2005). A Survey of Citizens Adoption and Awareness of E-Government Initiatives, The Government Gateway: A United Kingdom Perspective. E-Government Workshop. Brunel University, West London.
  8. Venkatesh, V., Morris, M.G., Davis, F.D., and Davis, G.B. “User Acceptance of Information Technology: Toward a Unified View,” MIS Quarterly, 27, 2003, 425-478
  9. David Gefen, Detmar Straub (2000), ‘the Relative Importance of Perceived Ease of Use in IS Adoption’: A Study of E-Commerce Adoption Journal of the Association for Information Systems 1 Volume 1, Article 8
  10. Dwivedi, Y. and Weerakkody, V. (2007). Examining the factors affecting the adoption of broadband in the Kingdom of Saudi Arabia. Electronic Government, an International Journal, 4(1), 43-58.
  11. UN Women (2009),Gender mainstreaming, Accessed on 12/8/2015 from URL http://www.un.org/womenwatch/osagi/intergovernmentalmandates.htm
  12. ATRCAD, African Training and Research Centre in Administration for Development, Report of the Seminar on ‘Gender Mainstreaming in E-government’ (2007) Morocco, accessed on 5/01/2016, http://unpan1.un.org/intradoc/groups/public/documents/cafrad/unpan026971.pdf
  13. Bwalya K. J. and Healy, M. (2010) “Harnessing e-Government Adoption in the SADC Region: a Conceptual Underpinning” Electronic Journal of e-Government Volume 8 Issue 1 2010, (pp23 – 32)
  14. Menda A. (2005) Successes and Challenges: E-Governance in Tanzania. Retrieved online on 22 July 2015 http://www.ftpiicd.org/iconnect/ICT4D_Governance/EN_Governance_TA.pdf
  15. Brian, Bwalya, Kelvin Joseph (2009), ‘Factors Affecting Adoption of E-government in Zambia’. The Electronic Journal of Information Systems in Developing Countries, Volume 38, No. 4.pp 1-13, on 22 October 2015 [http://www.ejisdc.org/ojs2/index.php/ejisdc/article/view/573/286]
  16. S. AL Awadhi and A. Morris (2008), the use of the UTAUT model in the adoption of e-government services in Kuwait, 41st Hawaii International Conference on System Sciences, Hawaii.
  17. S. E. Colesca & L. Dobrica (2008), ‘Adoption and use of e-government services: The case of Romania’, International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering Vol:2, No:6, accessed on 5/9/2015, http://waset.org/publications/15361/e-government-adoption-in-romania
  18. Agnieszka Z.,Elaine L.,R. Steele (2007), Towards understanding of factors influencing user acceptance of mobile payment systems, accessed on 17 October 2015, From URL https://opus.lib.uts.edu.au/bitstream/10453/7316/1/200404L033.pdf
  19. Abel Gitau Mugenda, 2008, Social science research, theory and principles
  20. Cornford, T., and Smithson, S. Project Research in Information Systems: A Student’s Guide, London: Macmillan Press, 1997.
  21. Israel, Glenn D, 1992, Determining Sample Size, accessed on 12/11/2015 from URL http://www.tarleton.edu/academicassessment/documents/Samplesize.pdf
  22. Nadia Hijab and Raúl Zambrano (2007), UNDP, Gender Responsive E-governance: Exploring the Transformative Potential, accessed on 1/01/2016 [http://www.undp.org/content/dam/aplaws/publication/en/publications/womens-empowerment/primers-in-gender-and-democratic-governance 4/f_GenderGovPr_eG_Web.pdf]
Index Terms

Computer Science
Information Sciences

Keywords

E-government Gender ICT Policy E-service delivery TAM Technology Adoption Kenya E-citizen portal