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A Fishbone Analysis of the Use of Electronic Health Records (EHR) in a Primary Healthcare Setting: The Case of University of Cape Coast Hospital

by Mohammed Najimudeen Abdulai, James Kojo Prah, Emmanuel Walker, Alex Darteh Afrifa
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International Journal of Applied Information Systems
Foundation of Computer Science (FCS), NY, USA
Volume 12 - Number 33
Year of Publication: 2020
Authors: Mohammed Najimudeen Abdulai, James Kojo Prah, Emmanuel Walker, Alex Darteh Afrifa
10.5120/ijais2020451882

Mohammed Najimudeen Abdulai, James Kojo Prah, Emmanuel Walker, Alex Darteh Afrifa . A Fishbone Analysis of the Use of Electronic Health Records (EHR) in a Primary Healthcare Setting: The Case of University of Cape Coast Hospital. International Journal of Applied Information Systems. 12, 33 ( September 2020), 27-31. DOI=10.5120/ijais2020451882

@article{ 10.5120/ijais2020451882,
author = { Mohammed Najimudeen Abdulai, James Kojo Prah, Emmanuel Walker, Alex Darteh Afrifa },
title = { A Fishbone Analysis of the Use of Electronic Health Records (EHR) in a Primary Healthcare Setting: The Case of University of Cape Coast Hospital },
journal = { International Journal of Applied Information Systems },
issue_date = { September 2020 },
volume = { 12 },
number = { 33 },
month = { September },
year = { 2020 },
issn = { 2249-0868 },
pages = { 27-31 },
numpages = {9},
url = { https://www.ijais.org/archives/volume12/number33/1101-2020451882/ },
doi = { 10.5120/ijais2020451882 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2023-07-05T19:10:47.358792+05:30
%A Mohammed Najimudeen Abdulai
%A James Kojo Prah
%A Emmanuel Walker
%A Alex Darteh Afrifa
%T A Fishbone Analysis of the Use of Electronic Health Records (EHR) in a Primary Healthcare Setting: The Case of University of Cape Coast Hospital
%J International Journal of Applied Information Systems
%@ 2249-0868
%V 12
%N 33
%P 27-31
%D 2020
%I Foundation of Computer Science (FCS), NY, USA
Abstract

The scientific investigation was conducted at the University Health Services of the University of Cape Coast (UCC), which is a 70-bed capacity primary healthcare setting. The objective was to examine the reasons for the poor use of Electronic Health Records (HER) by Health Professionals in a University healthcare setting. The appropriate scientific method employed for the investigation was the Ishikawa or Fishbone diagram. The fishbone analysis is a tool for analyzing the organisational processes and its effectiveness. The analysis showed that the causes for poor use of EHR in the University healthcare Facility were due to factors related to the Facility Management, the healthcare professionals, the computer systems, the methods applied, the environment, and the materials. The investigations did not cover areas like sequencing the cause and also how to put more emphasis on the causes of higher magnitudes.

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Index Terms

Computer Science
Information Sciences

Keywords

Fishbone Electronic Health Records (EHR)

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