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Development and Success Evaluation of a Chatbot-based Herbs and Fruits Therapeutic Properties Inquiry System

by Oyelami Moses Olufemi, Awoniran Olalekan Monsir, Oyakhire Rudolf Omozuafo
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International Journal of Applied Information Systems
Foundation of Computer Science (FCS), NY, USA
Volume 12 - Number 37
Year of Publication: 2021
Authors: Oyelami Moses Olufemi, Awoniran Olalekan Monsir, Oyakhire Rudolf Omozuafo
10.5120/ijais2021451909

Oyelami Moses Olufemi, Awoniran Olalekan Monsir, Oyakhire Rudolf Omozuafo . Development and Success Evaluation of a Chatbot-based Herbs and Fruits Therapeutic Properties Inquiry System. International Journal of Applied Information Systems. 12, 37 ( June 2021), 23-28. DOI=10.5120/ijais2021451909

@article{ 10.5120/ijais2021451909,
author = { Oyelami Moses Olufemi, Awoniran Olalekan Monsir, Oyakhire Rudolf Omozuafo },
title = { Development and Success Evaluation of a Chatbot-based Herbs and Fruits Therapeutic Properties Inquiry System },
journal = { International Journal of Applied Information Systems },
issue_date = { June 2021 },
volume = { 12 },
number = { 37 },
month = { June },
year = { 2021 },
issn = { 2249-0868 },
pages = { 23-28 },
numpages = {9},
url = { https://www.ijais.org/archives/volume12/number37/1117-2021451909/ },
doi = { 10.5120/ijais2021451909 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2023-07-05T19:11:11.005787+05:30
%A Oyelami Moses Olufemi
%A Awoniran Olalekan Monsir
%A Oyakhire Rudolf Omozuafo
%T Development and Success Evaluation of a Chatbot-based Herbs and Fruits Therapeutic Properties Inquiry System
%J International Journal of Applied Information Systems
%@ 2249-0868
%V 12
%N 37
%P 23-28
%D 2021
%I Foundation of Computer Science (FCS), NY, USA
Abstract

In this research, we explored the use of a conversational-based inquiry system in healthcare through the development of medicinal herbs and fruits therapy chatbot for different ailments and tested the application for success using the DeLone & McLean Success Model. Our methodology involves gathering medicinal herbs and fruits from published materials,design a mobile chatbot application, and finally, system testing for intention to use, user satisfaction, net benefits, and acceptability using 30 respondents. The results from the evaluation show that a large percentage of the respondents supported the use of cell phones, PDAs, and smartphones for obtaining therapeutic information about herbs and fruits. Also, a large percentage were satisfied with the system, found the application beneficial, and would always use the developed application. Conclusively, conversational-based inquiry systems and AI applications can be developed for information provision on medicinal herbs and fruits therapeutics of various ailments and illnesses.

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Index Terms

Computer Science
Information Sciences

Keywords

Herbs Fruits Conversational-based Inquiry Systems Chatbots Information Systems Traditional medicine Therapeutic Information

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