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Efficient Business Process Reengineering with Crowd sourcing
| International Journal of Applied Information Systems |
| Foundation of Computer Science (FCS), NY, USA |
| Volume 2 - Number 7 |
| Year of Publication: 2012 |
| Authors: Hanieh Javadi Khasraghi, Mohammad Jafar Tarokh |
10.5120/ijais12-450350
|
Hanieh Javadi Khasraghi, Mohammad Jafar Tarokh . Efficient Business Process Reengineering with Crowd sourcing. International Journal of Applied Information Systems. 2, 7 ( May 2012), 1-5. DOI=10.5120/ijais12-450350
Abstract
The business world is improving dramatically, and Global competitiveness and the need to have competitive advantage drive companies to adopt new technologies and apply it into company's processes. The development of information technology stimulates organizations to re-design its business processes to better support organization's mission and reduce costs. This paper presents Crowdsourcing approach as leverage for Business Process Reengineering (BPR). Crowdsourcing is a new on-line distributed problem solving approach that enables organizations to have their processes or tasks be done by large, distributed crowd ofpeople through internet. This paper outlines how crowdsourcing is going to enhance Business Process Reengineering effectiveness byproviding organizations with large groups of qualified workforce and efficient cross-functional team who couldevaluate organizations operations and customer satisfaction, analyze market needs and etc. Companiesby using crowdsourcing for BPR could have faster and cheaper BPR project
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